Migrated User
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Why is My Elliptical Making Noise?
Please see the attached pdf for assistance on troubleshooting elliptical noise. For a video on Home Elliptical Noise Troubleshooting, please click here. If you have an older unit, please click he...
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How to Fix Excessive Static Electricity on My Elliptical
Please click here for troubleshooting static electricity with your elliptical.
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How to Change Elliptical from Miles/Pounds to Kilometers/Kilograms?
Use this guide to change your Horizon Fitness Ellipticals from MI/lbs to KM/kg. INSTRUCTIONS: Model 7.0AE: 1) Make sure to turn off and turn on to reset the machine before going to the En...
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Treadmill Supplies
All treadmills come with a t-handle wrench to be used to make running belt adjustments. Treadmills with silicone running surfaces also come with a 40ml bottle of silicone (1-2 applications). Additi...
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Running Belt Adjustments
Once the treadmill is positioned where it will be used, the running belt must be checked for proper tension AND alignment (centering). It’s recommended to check the belt tension and alignment after...
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Running Surface Type
There are 2 different running surfaces on residential treadmills: silicone oil OR waxed surface. It is important to know what you are working with to help you understand maintenance and/or when rep...
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Running Deck/Belt Lubrication – for Silicone Surfaces ONLY
IMPORTANT: Check the Owner’s Manual to see if your treadmill has a silicone running deck/belt or a waxed running deck/belt. Waxed decks/belts are considered maintenance free meaning nothing should ...
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Treadmill Care and Maintenance
Approved Cleaners and Proper Cleaning Technique Horizon recommends using a mild soap and water solution (1:10 soap to water dilution) for cleaning surfaces. To disinfect surfaces, distilled vinegar...
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Frequently Asked Questions Treadmill Noises
Are the sounds my treadmill makes normal? All treadmills make a certain type of thumping noise due to the belt riding over the rollers, especially new treadmills. This noise will diminish over time...
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Elliptical and Ascent Trainer Care and Maintenance
Approved Cleaners and Proper Cleaning Technique Horizon recommends using a mild soap and water solution (1:10 soap to water ratio) for cleaning surfaces. To disinfect surfaces, distilled vinegar an...
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