Migrated User
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How Do I Get Service Outside of North America?
Please contact the distributor for your country for more information about warranty and service. Products purchased within the USA are not covered under warranty outside of the USA and Canada. Clic...
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Treadmill Routine Maintenance Schedule
Preventative maintenance is the key to smooth operating equipment, as well as keeping the users’ liability to a minimum. Equipment needs to be inspected at regular intervals. Defective components m...
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How Do I Lubricate a Treadmill Running Belt?
Lubricate your belt every 3 months or 150 miles: It is necessary to lubricate your treadmill running deck every three months or 150 miles to maintain optimal performance. Once the treadmill records...
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Canada Payment Options
Payment Options - Canadian Customers Check out securely with Visa or Mastercard. Problems or questions with the online ordering process? Please call our Customer Experience team toll free: 1.888.8...
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What are Treadmill Power Cord Lengths?
Power Cord/Adapter Lengths Horizon Treadmill Measurement in Inches T101 85.5 T202 80 T303 80 7.0 AT 80 7.4 AT 80 7.8 AT 80 *Please...
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How Do I Find Lubricant for my Treadmill?
For treadmills manufactured after November 2002, use lubricant that is 100 percent silicone oil. It can be purchased from us online on the accessories page. For older treadmills, please contact us ...
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What Does “In Home” Use Mean?
Our equipment is intended for private, residential use within a climate controlled room within your home. It is not intended for use by (but not limited to): Hotels, Resorts, Police and Fire Statio...
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How to Power Up Your Treadmill
Your treadmill is capable of reaching high speeds. Always start off using a slower speed and adjust the speed in small increments to reach a higher speed level. Never leave the treadmill unattended...
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Payment Options (USA)
Payment Options Securely check out with Visa, Mastercard, Discover, or American Express.
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How Much Power Does a Treadmill Use?
Treadmill power consumption can vary widely depending on a number of factors: User weight, belt speed, treadmill incline, belt & deck lubrication, belt & deck wear, and temperature all have an eff...
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